cloudDNA is a Citrix Cloud Networking specialist consultancy practice based in Maidenhead, UK. We deliver solutions that enable users and devices to connect over high performance, secure, efficient, scalable networks. 

We work with organisations of all sizes across all sectors and provide specialist Citrix professional services to Central and Local Government, Public Sector, Housing, Pharmaceutical, Legal, Financial, Insurance, Construction, Transportation, Technology (IoT), Web-centric, eCommerce, Retail and Commercial sectors.

We specialise in NetScaler ADC & SD-WAN and have significant capability across the complete Citrix portfolio inc. XenApp, XenDesktop, XenMobile, Sharefile, XenServer and Citrix Cloud. We also partner with Eco-system vendors IGEL and BlueCat Networks.

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We have team members on the Citrix Partner Technical Expert Council, hold regular product updates and thought leadership events, publish ILoveNetScaler.com, a weekly round up of all the latest NetScaler news and we've spoken at numerous IT conferences including IPExpo Europe and Citrix Synergy.  

We're proud to be the very first global Citrix partner to have achieved the elite Networking for Data Centres Specialist accreditation but most of all, we love making users happy. 

You'll find details about some of our services below or give us a call to find out more.

Professional Services

From concept to completion, the systems we have configured support millions of users on a daily basis.

Our consultancy team is built on a core of Citrix veterans using a proven, phased methodology to ensure optimum service performance levels and operational efficiency.  

From project feasibility and proof of concepts to production deployment across hybrid clouds and continual improvement programmes, we have the experience to deliver your project, no matter how large or small. 

If you know what you want, tell us what you need to happen and we'll help you do it. Not so sure? We can help you every step of the journey from initial discovery to production roll out and happy users.

Managed Services

Our expertise, your SLAs.

Deliver the best possible user experience from your investment without the overhead of internal resource with a tailored managed service package from cloudDNA.

We focus on user experience and specialise in 3 key areas; 

Support

Incident based support packages are ideal when service levels start to slip and internal resource doesn't have the time or the expertise to find out why and fix the problem. 

We have a range of off the shelf and bespoke packages available that are suitable for organisations of all sizes and complexity. Regardless of internal skill set, we can help add an additional layer of resilience, tailored to fit your SLA's.

Health checks

Poorly configured services reduce user productivity and significantly increase security risks. At best you may be increasing your management effort with unhappy users raising too many support tickets. At worst, you may be leaving a back door open for a malicious attack that hadn’t been invented when your systems were configured. 

With core specialisations in NetScaler ADC, NetScaler SD-WAN and significant capabilities in XenApp and XenDesktop, we can examine your environment form the top down and give you clear guidance on the steps you need to take to comfortably mange SLA's and deliver the best possible user experience.

Continual improvement

The constantly evolving demands of service delivery often result in user experience falling short of expectation. Continual improvement programmes for NetScaler ADC, NetScaler SD-WAN and Citrix virtual workspaces are based on scheduled proactive guidance to continually improve service levels, make the most of licence investments and increase internal skill set.