WHAT WE DO

Our Services

From project feasibility and proof of concepts to production deployment across hybrid clouds and continual improvement programmes. Our Citrix Professional Services practice has the experience to deliver your project, no matter how large or small.

SECURE, INTELLIGENT

CLOUD NETWORKS

& DIGITAL WORKSPACES

cloudDNA is a Citrix Gold Networking Specialist Partner with a professional services consultancy practice that is industry recognised as a leader in the provision and management of the Citrix Cloud Networking portfolio including Citrix ADC, Citrix SD-WAN, Citrix Gateway, Citrix Secure Web Gateway, Citrix WebApp Firewall and Citrix Application Delivery Manager.

We also have significant capability in Citrix Cloud offerings including all of the Citrix Workspace packages, Citrix Analytics and the traditional Citrix portfolio inc. Citrix Virtual Apps and Desktops, Endpoint Management, Content Collaboration and Hypervisor. We offer a range of services to support your project from initial discovery and testing through to post production continual improvement programmes.

FROM CONCEPT TO CONTINUAL IMPROVEMENT

We have a range of packaged professional services for popular use cases or we’re happy to build a bespoke service to give you exactly what you need to complement internal teams.

CONCEPT EVALUATION & DEVELOPMENT

Fixed, mobile, wearable, things, hybrid multi-cloud, SD-WAN, microservices, containers, virtual desktops, secure digital workspaces. We work with a wide range of industry professionals, across all business sectors who all have different challenges but all share a common need – to keep data securely flowing to users and things.

We can help you evaluate the technical choices available that will make a difference to your service levels and get the most out of your budget.

PROOF OF CONCEPTS & PILOTS

Virtual lab or production network, we have proven methodology to help you technically evaluate your shortlist options in real terms for the services you plan to deliver. Moving beyond core use cases, we can show you how next generation features further enable efficiency, hybrid cloud support and agility initiatives to deliver significant increases in investment value.

CLOUD NETWORKING & SECURITY CONSULTANCY

We work with organisations who use anything from single data centres to global Hybrid Multi-Clouds using phased, vendor based methodology to assess, design, deploy, support and manage your investment to help you achieve your project objectives.

We’re specialists in site reliability, user authentication, advanced Application Delivery Control, centralised network orchestration and automation, UX analytics and SD-WAN.

Our Citrix Professional Services team have significant project experience in Azure, AWS and all leading public cloud provider platforms to help you improve scale and service agility without compromising operational efficiency or service security.

CITRIX SUPPORT SERVICES

Use cases vary so we offer a range of support services to give you the right level of cover for your SLAs.

Proactive continual improvement programmes help to ensure service stability with traditional break fix support also available to complement mandatory vendor offerings.

Remote hands for rapid incident remediation or onsite support for major incidents with the cloudDNA portal based ticketing system for improved communication flow and on demand utilisation reporting.

CONTINUAL IMPROVEMENT PROGRAMMES

The cloudDNA Continual Improvement Commitment is designed to ensure the best possible user satisfaction and return on investment throughout the production lifecycle. Delivered under the guidance of cloudDNA’s own Citrix Partner Technical Expert Council (PTEC) members.

PTEC gives us unrivalled access to the individual product teams within Citrix, a highly valuable two way relationship that provide a feedback loop to the developers and an opportunity to help shape the product roadmaps.

If you think you could get more out of your Citrix investment, our Continual Improvement Programme is for you.

CITRIX NETWORKING & WORKSPACE MANAGED SERVICES

We’re happy to leave you with the knowledge you need to look after your investment day to day but our managed service packages range from traditional outsourcing to a more hybrid approach, working over a long term period with your team as a technical guide and backstop. With our Continual Improvement programme as standard, we’ll work with you to constantly evaluate the evolution of your challenges and the technology.

Focus on building your cloud based services and let cloudDNA take care of delivery with a managed service. Get the benefits without having to skill up on configuration and ensure the best possible user experience throughout the production lifecycle.

TRUSTED BY PROFESSIONALS

cloudDNA have been fantastic throughout the whole project. As well as being very knowledgeable, they have done everything they can to meet our needs

Carpetright PLCRetail

A very useful engagement. We felt we got good value from cloudDNA.

Markerstudy GroupInsurance

cloudDNA are without a shadow of doubt, the leaders in anything NetScaler related. We have 100% confidence in their knowledge, skills and expertise.

Kennedys Law LLPLegal

The consultant was very knowledgeable and patient. The handover training and documentation provided was of a high quality.

TateArt Institution

The work completed by cloudDNA was excellent.

Severnside HousingHousing

cloudDNA have been very helpful and we are very happy… great know-how and sound advice.

SCSKGlobal Supply Chain Management

I’ve nothing but good things to say about cloudDNA. They had the experience and they really understood our challenges and unique environment.

Scottish NHS BoardNHS

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