Customer feedback is important as it helps us improve and offer great value services. Here's a selection of some of our recent responses.
“As an organisation we rely on Citrix to empower our end user compute offering to deliver, mobility, flexibility and operational supportability. We had worked with cloudDNA for a number of years on a consultative basis drawing on their extensive knowledge to assist and advise us on how to deliver the best in class user experience.
A couple of years ago we found ourselves in a position where we needed to expand our team in order to move the platform to the next level, having worked closely with the cDNA team before they were a logical choice to partner with and join the expanded virtual team.
With their close ties with Citrix and their flexible, personal approach to working they have proved to be an invaluable asset.”
Nick Ovenden, Head of Group Technology OperationsMarkerstudy Insurance
“What can I say apart from very professional, easy to work with and a great team.
Erwin was challenged with providing our customers with an SSO hosted platform and with cloudDNA’s help we delivered. Utilising their expertise in Citrix technologies our customers have never been happier, and with cloudDNA’s continuous support our customers continue to grow.
A huge thank you to Al Taylor and his amazing team.”
Dave Swalwell, Cloud Product ManagerErwin
“We have been using the cloudDNA SME on Demand service to complement our internal team for several years.
The service provides us with an additional level of expertise that has empowered and added to the confidence of our internal team in technologies they may not be dealing with every day.
The team proactively notify us new or emerging application vulnerabilities are identified and work with the team to mitigate these to our own SLAS.”
Head of TechnologyProfessional Indemnity & Shipping Insurance
Adam Miller, Chief Information Officer at Markerstudy Group – “We’ve repurposed £1 million worth of hardware – that’s over 1,000 devices – which we would otherwise have had to purchase. This extends the life of equipment, sweats assets longer and supports our environmental, social and governance agenda.”
“cloudDNA provided the knowledge and assurances that we required to help our in-house teams build and validate our Citrix infrastructure. Always a call away, it is a pleasure dealing with Al and his colleagues for guidance and support.
We have utilised their experience several times in the past few years (audit and upgrade project assistance) and feel that they are a company who are small enough that they can provide a more bespoke requirement for our needs but still show a level of detail and care around our company that other larger sized suppliers struggle with.”
Dez Zatte, Technology & Transformation Infrastructure ManagerMidland Heart
“We needed someone with deep knowledge of Citrix Networking and VDI delivery to get the most out of our investment. That's exactly what cloudDNA provided.
We are now able to run what we want, where we want with full end to end service visibility. We are simply more agile to the needs of the business.”
Manni Etsetowaghan, Head of ICT and TransformationLewisham Homes
“cloudDNA did a good job improving the security of our cloud infrastructure as well as ensuring compliance policies were being met. So we turned to them for help with our VDI project and desktop purchase. The team were very approachable and easy to talk to.”
Matthew Jones, Head of InfrastructureHallidays
“cloudDNA are one of a few real experts in Citrix ADC (NetScaler).
We have previously used a couple of the larger and broader suppliers and they could not provide the level of experience and service we needed.”
Identity and Access Management LeadLeading Public Services Provider
“cloudDNA have been fantastic throughout our whole project. As well as being very knowledgable, they have done everything they can to meet our needs.”
Senior Infrastructure ManagerCarpetright
“I would run out of space in terms of how good cloudDNA is. Our go to company for all Citrix technologies.”
Terry Dowdie, Technical Services ManagerUniversity Hospital Coventry and Warwickshire
“cloudDNA provides a top quality health check service for Citrix ADC (NetScaler). This allows me as the accountable head to have the confidence that we have the appropriate configuration and controls, and demonstrate this to my stakeholders.”
Identity and Access Management LeadLeading Public Services Provider
“cloudDNA are without a shadow of doubt, the leaders in anything NetScaler related. We have 100% confidence in their knowledge, skills and experience.”
Citrix ConsultantKennedys
“The cloudDNA SME on Demand service (Subject Matter Expert) is hughly helpful, giving a comfort barrier in skills gaps and delays between my team and the standard Citrix support as well as a deeper level of skills and experience.
Immediate notification of critical ADC updates also adds a huge value, allowing us to apply patch/update and mitigation as quickly as possible.”
Identity and Access Management LeadLeading Public Services Provider
“We chose to work with cloudDNA due to their knowledgable and experienced specialist Citrix team. They are great!”
Infrastructure ManagerGlobal Finance company
“cloudDNA delivered both confidence and reduction in operational issues and expenditure. They have consolidated our ADC (NetScaler) footprint and provided far greater flexibility via Pooled Licensing.
We are now able to run what we want, where we want with full end to end service visibility. We are simply more agile to the needs of the business.”
Nick Ovenden, Head of Group Technology OperationsMarkerstudy Insurance
“cloudDNA have helped us to solve some complex issues. They always respond in a timely manner.”
Infrastructure and Change ManagerLarge County Council
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