cloudDNA was founded in 2012 as a centre of excellence for all aspects of NetScaler consultancy, becoming the first global Citrix partner to achieve the elite Networking for Data Centres Specialist accreditation in 2015 and remain at the forefront of globally recognised NetScaler expertise for over a decade.
NetScaler consultancy
Delivering the value
UK based, global delivery
From simple HA deployments to resilient global cloud ingress control and cloud infrastructure, we’ve helped our customers deliver digital services to millions of users and billions of devices all over the world. We use a proven methodology, with highly visible processes and open communication to make project delivery a stress free, efficient and predictable way to deliver the expectation.
Vendor approved
We’re a Citrix Preferred Services Partner, a new accreditation designed to recognise Citrix partners with the very highest levels of technical competency and customer project success. We have proven methodology for all stages of NetScaler project definition, discovery and delivery, plus a range of production enhancement and support packages for all service sizes and complexities.
Refined processes
With thousands of hours of NetScaler professional services delivered, we’ve refined every step of our processes to ensure we deliver fast, accurate professional services with the right balance of risk management to suit each project’s governance requirements. We work smart so you get high value professional services.
Production readiness
Production load testing, automation validation, resource planning, service migration and wider risk management, ensures production services are fit for purpose. We regularly provide full knowledge transfer and admin training to help internal teams prepare, with operational procedures, playbooks and automation scripts where applicable plus user onboarding and visibility guidance.
Modular methodology.
Our NetScaler consultancy utilises vendor based methodology comprised of a series of individual modules that can be can be delivered as discrete pieces of work or combined to deliver as much or as little of the project as required to balance risk, project delivery duration and internal resource utilisation considerations.
“Very professional, extremely knowledgeable, helpful and friendly. Excellent service. Took the time to understand the challenges, and worked with us flexibly to deliver our project on time and within budget.”
IT&D Service Manager,
Brighton & Hove City Council
Requirements gathering
Open forum kick off workshops held with the service business and technical stakeholders ensure that current and known future requirements are fully understood from all perspectives.
Planning and design
High and low level design creation capturing all variables from basic architecture to individual configuration settings. The design phase allows all technical stakeholders to review the decisions made, prepare dependancies and consider internal resource scheduling requirements.
Build & test
Global build and configuration services for all deployment scenarios with bespoke use case specific functionality test plans and load evaluation to ensure service readiness.
Hypercare
Extended active support for production cutover and risk points during early service adoption. Active anomaly checking, instant issue response and immediate escalation to de-risk the introduction of the new service.
We're obsessed with customer success.
We focus on a few things and do them really well.
We’re a specialist technical consultancy practice, delivering thousands of hours of expertise with a vendor validated history of successful project delivery, industry awards, accreditations and a growing list of happy customers.
“I would run out of space in terms of how good cloudDNA is. Our go to company for all Citrix technologies.”
Technical Services ManagerUniversity Hospital Coventry and Warwickshire
“...the assistance they have given to us has been excellent. I would have no hesitation in recommending cloudDNA as your partner of choice for IGEL deployments and ongoing support.”
Connectivity and Technical Services ManagerMedica
“With their close ties with Citrix and their flexible, personal approach to working, cloudDNA has proved to be an invaluable asset.”
Chief Technology OfficerMarkerstudy Group
“...great energy and enthusiasm, never failing to maintain a fresh and innovative approach to our business progress.”
IT MangerWCF Ltd
“Thank you so much for your professionalism. We all appreciate your commitment and we’re grateful for all you did to make this succeed.”
Purchasing ManagerLondon Fire Brigade
“Your customer service is light years ahead of others.”
IT ManagerUniversity of York
“cloudDNA are one of a few real experts in NetScaler. We have previously used a couple of the larger and broader suppliers and they could not provide the level of experience and service we needed.”
Identity and Access Management LeadLeading Public Services Provider
“I’ve nothing but good things to say about cloudDNA. They had the experience and they really understood our challenges and unique environment.”
Head of Digital Infrastructure ServicesNHS Ayrshire and Arran
“We have been using the cloudDNA SME on Demand service to complement our internal team for several years. The service provides us with an additional level of expertise that has empowered and added to the confidence of our internal team in technologies they may not be dealing with every day.”
Head of TechnologyProfessional Indemnity & Shipping Insurance Company
“Very professional, easy to work with and a great team. Utilising their expertise in Citrix technologies our customers have never been happier, and with cloudDNA’s continuous support our customers continue to grow.”
Cloud Product ManagerErwin - by Quest
Our NetScaler services.
Vendor approved, globally respected.
Our Citrix Preferred Services Partner customer success team provides expert NetScaler assistance from initial project discovery and design through to licence procurement, production delivery, support, enhancement and fully managed services.
Trusted by these organisations.
Book a discovery call with a cloudDNA NetScaler specialist
Schedule a discovery call with one of our specialists to learn more about how we can help you.
