Citrix managed services
Delivering exceptional digital workspace experiences
Whether you’re deploying a new Citrix CVAD & DaaS environment or inheriting an existing production deployment, we eliminate the stress of service management with tailored Citrix managed service packages that provide the optimal level of support to complement your internal resource capabilities and availability.
Adaptable service delivery
With comprehensive managed and co-managed service options available, we deliver the perfect balance of managed service reliability and operational flexibility to suit organisations of all sizes and technical complexities.
Continual improvement as standard
We’re dedicated to ongoing improvement, constantly exploring new possibilities to help our customers deliver outstanding digital workspace experiences today while preparing for tomorrow’s challenges.
Security-first service architecture
Infrastructure hardening, compliance monitoring, certificate lifecycle management, vulnerability response protocols and critical incident rapid response are integral components of our standard managed service offerings, delivering maximum protection with minimal operational overhead.
Citrix-validated expertise
From our global first as a Networking for Data Centres Specialist Partner in 2015 to our Preferred Services Partner accreditation in 2015, the cloudDNA team has maintained the highest levels of Citrix technical competency for well over a decade, establishing a benchmark of excellence other global Citrix partners are validated against.
Proven success methodology
We started out in 2012 with Citrix consulting methodology and a desire to evolve in line with product evolution and the value we can offer our ever expanding customer base. It teams all over the world rely on cloudDNA because our methodology works.
Expert guidance on demand
Immediate access to our internal expertise for strategic planning of new feature adoption and future service evolution, capacity planning and scaling decisions, disaster recovery and business continuity preparation, cloud migration considerations, and emerging technology evaluation – as standard.
“They deliver a personalised service that larger providers can’t match, while maintaining the technical depth and attention to detail that our complex environment demands.”
Infrastructure Director
Regional NHS Trust.
Deploy or inherit.
As specialists in advanced Citrix CVAD & DaaS deployments, we regularly help customers maximise the potential of their digital workspace investments while managing day-to-day operations across hundreds of Citrix environments throughout our global customer portfolio.
New deployment or existing production environment takeover, we provide comprehensive services from collaborative co-management through to complete as-a-Service delivery models.
Whatever your requirements, we have the expertise to deliver.
Managed service reliability, operational flexibility, or both?
SME on Demand
Designed for organisations with strong internal technical capabilities who need specialist assistance with complex challenges or strategic enhancement planning.
SME on Demand packages deliver responsive incident resolution, vulnerability management support and proactive improvement guidance to help internal IT teams deliver exceptional digital workspace services.
Co-managed services
Popular with organisations seeking managed service benefits while maintaining operational control and deployment agility.
Our Co-managed service packages combine on-demand incident support with structured proactive strategic and tactical planning to minimise service disruptions, enhance user productivity, strengthen data security, and improve operational efficiency.
Fully managed
Single data centre or hybrid multi-cloud deployment, we specialise in the comprehensive management and enhancement of Citrix CVAD & DaaS production environments.
All managed service packages include our Continuous Enhancement Commitment as standard, enabling IT stakeholders to stay ahead of business challenges regardless of future requirements.
Evaluation,
PoC, pilot,
production, enhancement.
Ready to get started?
Call us – 0330 010 3443
Mail us – hello@clouddnagroup.com
We're obsessed with customer success.
We focus on a few things and do them really well.
We’re a specialist technical consultancy practice, delivering thousands of hours of expertise with a vendor validated history of successful project delivery, industry awards, accreditations and a growing list of happy customers.
“I would run out of space in terms of how good cloudDNA is. Our go to company for all Citrix technologies.”
Technical Services ManagerUniversity Hospital Coventry and Warwickshire
“...the assistance they have given to us has been excellent. I would have no hesitation in recommending cloudDNA as your partner of choice for IGEL deployments and ongoing support.”
Connectivity and Technical Services ManagerMedica
“With their close ties with Citrix and their flexible, personal approach to working, cloudDNA has proved to be an invaluable asset.”
Chief Technology OfficerMarkerstudy Group
“...great energy and enthusiasm, never failing to maintain a fresh and innovative approach to our business progress.”
IT MangerWCF Ltd
“Thank you so much for your professionalism. We all appreciate your commitment and we’re grateful for all you did to make this succeed.”
Purchasing ManagerLondon Fire Brigade
“Your customer service is light years ahead of others.”
IT ManagerUniversity of York
“cloudDNA are one of a few real experts in NetScaler. We have previously used a couple of the larger and broader suppliers and they could not provide the level of experience and service we needed.”
Identity and Access Management LeadLeading Public Services Provider
“I’ve nothing but good things to say about cloudDNA. They had the experience and they really understood our challenges and unique environment.”
Head of Digital Infrastructure ServicesNHS Ayrshire and Arran
“We have been using the cloudDNA SME on Demand service to complement our internal team for several years. The service provides us with an additional level of expertise that has empowered and added to the confidence of our internal team in technologies they may not be dealing with every day.”
Head of TechnologyProfessional Indemnity & Shipping Insurance Company
“Very professional, easy to work with and a great team. Utilising their expertise in Citrix technologies our customers have never been happier, and with cloudDNA’s continuous support our customers continue to grow.”
Cloud Product ManagerErwin - by Quest
Our Citrix Services.
Vendor approved, globally respected.
Our Citrix Preferred Services Partner customer success team provides expert assistance from initial project discovery and design through to licence procurement, production delivery, support, enhancement and fully managed services.
Looking for NetScaler Managed services?
“…our service continues to evolve to meet our security and user demands with the assistance of the team cloudDNA. They bring a depth of knowledge which is unusual in today’s market. “
Head of Cloud Architecture
Global port operator & investor
Trusted by these organisations.
Book a discovery call with a cloudDNA Citrix managed services specialist
Schedule a discovery call with one of our specialists to learn more about how we can help you.
