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NetScaler
Managed Services

Delivering the value

Maximise service levels,
minimise effort.

Whether it’s a brand-new build or taking on an existing production deployment, we can take the stress out of service delivery with a bespoke NetScaler managed service package that offers the right level of help to suit internal resource availability and capability.

Flexible, agile approach

With fully managed and co-managed service packages available, we’re able to offer the right balance of managed service risk management and self-serve agility to suit organisation of all sizes and complexities.

Evolution as standard

We’re committed to Continual Improvement, to keep pushing the boundaries of the possible, and help our customers continue to deliver exceptional digital experiences today, and tomorrow.

Secure by service design

Appliance hardening, posture checking, SSL certificate management, CVE notification response and critical incident rapid response are all part of our standard managed service packages, giving you maximum protection for minimum effort.

Vendor approved professional services

We’re a vendor accredited Champion Level Citrix Services Partner, the highest level in a new programme designed to recognise NetScaler partners with significant project experience and technical capability.

Vendor success model

Having held the highest levels of technical accreditation since 2015, we have been given full access to all vendor project success materials and have dozens of individual product expertise accreditations across our awesome team of experts.

Ad-hoc advice from our SMEs

On demand access to our in house knowledge to help with the planning of new feature utilisation and future service development, service scaling and capacity management, DR and business continuity preparation, cloud service considerations and whatever else the future holds…

“They are a company who are small enough that they can provide a more bespoke requirement for our needs but still show a level of detail and care around our company that other larger sized suppliers struggle with.”

 

Dez Zatte, Technology & Transformation Infrastructure Manager

Midland Heart Housing Association

Install or inherit

As specialists in advanced NetScaler deployments, we regularly help our customers push the boundaries of the technically possible but we also help with the day to day management of hundreds of NetScaler instances across our global customer base.

Brand new build or taking on an existing NetScaler production deployment, we offer a range of services from light touch co-managed to full as-a-Service models.

What ever you need, we can deliver it.

Managed service stability,
self-service agility,
or a bit of both?

SME on Demand

Designed for those organisations that have a good understanding of their technology stack but need help with more complex issues or service enhancement advice.

SME on Demand packages provide reactive break fix support, CVE response assistance and proactive enhancement guidance to help internal IT teams deliver exceptional digital services.

Co-managed

Popular with organisations that would like many of the benefits of a managed service but wish to maintain a level of control and agility.

Our Co-managed service packages combine on demand break-fix with structured proactive strategic and tactical planning to reduce the risk of outages, enhance user productivity, data security and improve service efficiency.

Managed service

Single data centre or hybrid multi cloud deployment, we’re specialists in the management and enhancement of NetScaler in production environments.

All of our managed service packages come with our Continual Improvement Commitment as standard, enabling IT stakeholders to keep ahead of the business challenges, whatever the future holds.

Trusted by these organisations

Erwin
University Hospital Coventry and Warwickshire
Tindall Riley
Markerstudy Group
carpetright
Hallidays
Kennedys
Midland Heart

NetScaler

Consultancy

 

Proven methodology, open communication, stress free project delivery.

NetScaler

Health check

 

Improve UX, security posture, service efficiency and RoI.

NetScaler 

Support

 

Incident break fix with proactive service development.

NetScaler

Services

 

Packaged services for all popular enhancement activities.

Ready to get started?

Get in touch.

Schedule a discovery call with one of our NetScaler specialists to learn more about how we can help you.

Call us – 0330 010 3443

Mail us – hello@clouddnagroup.com