Citrix Professional Services

Fixed, mobile, wearable, things, hybrid multi-cloud, SD-WAN, microservices, containers, virtual desktops, secure digital workspaces. We work with a wide range of industry professionals, across all business sectors who all have different challenges but all share a common need – to keep data securely flowing to users and things.

We can help you evaluate the technical choices available that will make a difference to your service levels and get the most out of your budget.

Virtual lab or production network, we have proven methodology to help you technically evaluate your shortlist options in real terms for the services you plan to deliver. Moving beyond core use cases, we can show you how next generation features further enable efficiency, hybrid cloud support and agility initiatives to deliver significant increases in investment value.

We work with organisations who use anything from single data centres to global Hybrid Multi-Clouds using phased, vendor based methodology to assess, design, deploy, support and manage your investment to help you achieve your project objectives.

We’re specialists in site reliability, user authentication, advanced Application Delivery Control, centralised network orchestration and automation, UX analytics and SD-WAN.

Our Citrix Professional Services team have significant project experience in Azure, AWS and all leading public cloud provider platforms to help you improve scale and service agility without compromising operational efficiency or service security.

Use cases vary so we offer a range of support services to give you the right level of cover for your SLAs.

Proactive continual improvement programmes help to ensure service stability with traditional break fix support also available to complement mandatory vendor offerings.

Remote hands for rapid incident remediation or onsite support for major incidents with the cloudDNA portal based ticketing system for improved communication flow and on demand utilisation reporting.

The cloudDNA Continual Improvement Commitment is designed to ensure the best possible user satisfaction and return on investment throughout the production lifecycle. Delivered under the guidance of cloudDNA’s own Citrix Partner Technical Expert Council (PTEC) members.

PTEC gives us unrivalled access to the individual product teams within Citrix, a highly valuable two way relationship that provide a feedback loop to the developers and an opportunity to help shape the product roadmaps.

If you think you could get more out of your Citrix investment, our Continual Improvement Programme is for you.

We’re happy to leave you with the knowledge you need to look after your investment day to day but our managed service packages range from traditional outsourcing to a more hybrid approach, working over a long term period with your team as a technical guide and backstop. With our Continual Improvement programme as standard, we’ll work with you to constantly evaluate the evolution of your challenges and the technology.

Focus on building your cloud based services and let cloudDNA take care of delivery with a managed service. Get the benefits without having to skill up on configuration and ensure the best possible user experience throughout the production lifecycle.